Customer support
On this page, you will find various resources to help you get started with our HACCP software.
Our support team and our HACCP experts
EEat’s team is available to answer all of your questions. We will happily help you in the configuration of your establishment or support you in the implementation of your HACCP method.
Don’t hesitate to contact us for additional information.
FAQStarting the EEat applicationProfile managementSelf-checks managementSensors and printers managementConfiguration of my site’s dataSupport request
Starting the EEat application
Consult our first use guides in order to guarantee you a serene discovery of our application without apprehension.
First time user guide to the EEat application Installing the EEat app on my tablet or phone Unable to enter sub-zero temperatures on my tablet How do I navigate between multiple sites/establishments?Profile management
Change my passwordSelf-checks management
Display the history of my self-checks You forgot to enter a self-check, how do you make up for it? Presenting data during a SCAV/DDPP inspectionSensors and printers management
How do I activate the EEatbox and the temperature sensors?Configuration of my site’s data
Add a supplierSupport request
Have you encountered a problem with our HACCP application? Please let us know by filling in the form below :